Patient safety Practices Implementation
Indian Confederation for Healthcare Accreditation is a professionally owned and driven Not-for-Profit organisation incorporated as a Section 25 Company (Now u/s 8 as per Companies Act 2013). The basic aim of ICHA is to strengthen our health system. Patient Safety is the hallmark of excellence and ICHA’s chosen path to achieve excellence. ICHA logo depicts its mission of Patient Centred Healthcare.
Today there is a global realisation of the need for (re)building trust in healthcare. The Global narrative has shifted thus. ICHA was founded with the core values of TRUST – TRANSPARENCY – TRANSACTIONS and has been advocating / propagating as such.
Addressing comprehensively the complexities of health system requires a collaborative team effort of all stakeholders. ICHA is the National multi-stakeholder Confederation of National Associations/ Institutions for establishing validated excellence in healthcare in line with similar bodies in all developed countries. ICHA comprises all stakeholder groups viz. Providers, Receivers and users, Payers and funders and Educators and regulators. Today all the major National associations (41) of Medical (Clinical, Lab, Admin), Nursing, Pharmacy, Therapy, Consumers, Management and Architects are subscribers. All the constituent associations are well established and respective apex bodies. Please visit www.icha.in for details. ICHA has an online Google group for Patient safety. Please visit http://groups.google.com/group/ichapatientindia to enrol and participate in the group.
ICHA Patient Safety initiative is an implementation program based on and adapted from WHO’s Multi-professional guide on Patient Safety and other global agencies. The program has been contextualized and validated in Indian context through programs all over India. It aims to build trust through creating the culture of safer healthcare – a necessary prerequisite to sustainable excellence.
The level I programme has the following Aims and Objectives and methodology:-
- Answering Why, What and How of Patient Safety
- Understand why and how “PSIs” occur and response to them – existing and desired
- Focus on implementation for impact
- Learn tools for implementation
- Interactive and participatory with exercises
- Level 1 programme, based on learnings in Indian context
- What is needed most – Building trust in healthcare through creation of culture.
The outline details of the 2 day workshop are as below, which are fine tuned for each programme and audience.
In Medical Colleges and collaborative centres, it is for an additional day with the Champions and prospective in-house faculty for follow up implementation. This is then suggested to be followed up quarterly one day programme on “Achievements and Challenges” to serve as both mentoring and monitoring. Based on the progress such centres can be “Collaborative Centres” for i) Regionalizing through capacity building and speedier dissemination and ii) for advanced i.e. Level II and customised programmes based on needs.
Patient Safety Workshop
Program for Two Day Workshop
| Day 1 | ||
| Time | ||
| 9:00 – 10:30 | Registration & Inauguration – Organisers | |
| Why Patient Safety & ICHA – An Overview | 30 min | |
| Patient Safety video, Sir Liam Donaldson Chair, WHO World Alliance for Patient Safety |
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| Aims and objectives of the workshop: Answering questions e.g. Why Preventing litigation, Bridging the know-do gap; Understanding why and how “Errors” / PSIs occur. Response to PSIs, existing and desired. Preventing “errors” and recurrence. Level 1 course why? | ||
| 10:30 – 11:00 | Tea/Coffee | |
| Technical Session-I | ||
| 11:00 – 12:00 | Patient Safety | – WHAT & HOW 60 mins |
| Key Focus Areas | - A Model for Patient Safety | |
| What is pt safety, components, human factors, complexity, need for teamwork and collaboration. Preventing errors tools e.g. checklists, best practices, guidelines,culture and communication – subsequent sessions. Why errors occur – sources of errors – multiple factors. 7 steps for pt safety. | ||
| 12:00 – 13:00 | - Patient Safety Culture – Necessary prerequisite. What is culture, barriers to pt safety. Reporting vs, complaining – how to begin? Subclinical infections vs near misses | |
| Video | 60 mins. | |
| 13:00 – 14:00 | Lunch | |
| Technical Session-II | ||
| 14:00 – 15:45 | - Communication – Key to Patient Safety | 105 mins. |
| Interaction between different stakeholders and key tools YOB woman exercise, 4 square pps& Human brain pps here or in the first session – Patients for Patient Safety video 15 mins |
||
| 15:45 – 16:00 | Tea/Coffee | |
| Session-III | ||
| 16:00 – 18:00 | A Video Case study – Participant Interaction Response to Incidents and solutions |
|
| Day 2 | Interactive Workshop on Best Practices | |
| 9:00 – 11:00 | Clean Care is Safer Care – Infection Control Videos and Exercises WHO video, NEJM video, Chitkara video, shorter presentation |
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| 11:00 – 11:15 | Tea/Coffee | |
| 11:15 – 13:00 | Patient safety in Invasive Procedures Safe Surgery Saves Lives Videos and Exercises |
|
| 13:00 – 14:00 | Lunch | |
| 14:00 – 15:45 | Medication Safety Videos and Exercises |
|
| 15:45 – 16:00 | Tea/Coffee | |
| 16:00 – 17:00 | Feedback / Action Plan & Close | |
Requirements and to - do list
- Decide the days e.g. Sunday-Monday (for reasons see point 7 below).
- Give ICHA information in advance preferably 4 weeks. Discuss on phone.
- Based on the finalised dates the final faculty will be intimated based on availability. Some of the videos are on Safe Surgery Saves lives- Dr. Atul Gawande, Patients for Patients Safety (WHO- World Alliance for Patient Safety).
- Travel of faculty from home & local stay/hospitality to be arranged by organisers as per discussions.
- Please send a multicity Cheque/NEFT transfer or local deposit as per details below of Rs. 60,000/- favouring Indian Confederation for Healthcare Accreditation in advance as per 2 above on confirmation of the programme:-
Payment options: By Multicity Cheque:- You can send by post multi city cheques along with your form. You can also deposit Multicity cheque in any branch of Bank of India to the credit of ICHA (A/c 602510100022364)
By Local Cheque:- You can send by post local Delhi cheque along with your form. You can also deposit locally a cheque / cash in any branch of Bank of India to the credit of ICHA (A/c 602510100022364) in your city.
By Bank Transfer:- You can pay through on line transfer if you use on-line banking. ICHA details are as below.
Name of Bank :- Bank of India
Branch Code :- New Delhi
Account Name :- Indian Confederation of Healthcare Accreditation
Account No. :- 602510100022364
IFSC/NEFT Code :-BKID0006025 - Finalise the arrangements and dates mutually.
- On both days: it is preferable to have as large an audience as possible (50 max.) from all levels and departments, doctors, nurses, technicians, Para-Medical Staff.
- During the inaugural (Your show basically) we would suggest that a strong statement of commitment is made.
- Local organisation – venue, auditorium, participants, logistics audio-visual arrangements for Power Point presentations and Videos. PowerPoint 2010 format and VLC media player are needed for the presentations and videos respectively.
- Further list and attachments shall be sent later as discussed. As also the variants for educational / collaborative centres can be discussed further.
